FAQs
What kind of music do you play?
Our experienced DJ/KJs have the knowledge and music collection to span the decades, encapsulating the finest musical moments from the 50s, the Rock & Roll years, the swinging 60s, sensational 70s, the 80s, 90s & todays chart hits. we also maintain a library of selected top requests. So whether you're looking for a wedding disco, birthday disco, corporate disco, Christmas or New Year's disco, look no further!! We have definitely got the music for any occassion.
Are you happy to take requests?
Yes, we are always happy to take requests on the night from you and your guests or before the date of your party is fine too, these can be emailed to us on info@norfolkdiscoandkaraoke.co.uk or passed on by any method you wish.
How do I request a song for karaoke?
On the night of your karaoke a song book is provided and request slips, simply write your request down and song number (from the song books provided) and you will be called up to be the star/s of the evening.
How much do you charge?
Our charges are based on the date, times, duration and location of your function. We don't operate for a fixed fee or an hourly rate, as almost every function has different requirements, (this arrangement can also work in your favour as I don't charge for extras which are not require). You may be pleasantly surprised at how affordable our quote is as we do this because we enjoy it!
One thing to remember is although we can offer a competitive price we are always professional, have the correct public liability insurance, electrical P.A.T. testing of all equipment and will never cut corners to keep costs down. If you choose to go with any other company because of price, please check these conditions are also going to be met by them too.
Do you require a booking deposit?
No, we don't ask for deposits to book with Norfolk Disco & Karaoke as we understand that things can always change which is sometimes out of our control. When you book your date with us we will send out a booking confirmation and request it to be signed and returned to show that you have read the terms and conditions.All we ask for is that payment fees are settled at the beginning of the night before we start to save any confusion later on in the evening.
How long will you reserve my booking before I return the signed booking form?
As soon as you make a booking, your chosen date is reserved for seven days while awaiting arrival of the signed booking form, If this have not arrived after seven days and we have not been contacted with a reason why, your date will be made available for others to book.
What equipment will you bring?
The price quoted includes professional sound equipment and effects lighting suitable for the number of guests you have indicated when booking. Quite simply we can cater for any size venue and we will bring all the equipment required for your event.
Do you confirm a booking in writing?
Yes, I issue you with a booking confirmation form, showing all the details about your function, which we ask to be signed.
How long do you need to set up, and how much space do you require?
For most venues we will allow an hour for setting up (depending on access) in an area approximately 3m x 2m however we can work around the venue settings as required. For larger functions more time (and space) may be required. If the event is to be performed in a marquee, the ground needs to be flat and level with solid flooring, for health and safety reasons.
Does it make any difference to my cost if the party is upstairs?
No, we only ask whether the party is on the ground floor, first floor, etc. to ensure we know where we're going to set up! It will often take longer to set up if the event is upstairs. We do need to know because of the extra time involved and save dissapointment on the day/evening.
What kind of lighting do you use?
We have a vast selection of coloured lighting effects to create a party ambience at your venue. We also have a wide range of specialised lighting effects such as lasers and strobes if required for added effect. We also have smoke machines available however, please check in advance that your venue allows the use of a smoke/haze machine.
Do you do children's parties?
Yes - however, we do ask for parents or guardians to be present and to supervise children throughout the event, as we cannot watch a room full of children all of the time.
Do you have Public Liability Insurance?
Yes, I hold Public Liability Insurance cover for up to £5 million; a copy of my current certificate is available on request.
Is your equipment PAT tested?
Yes, all our equipment is Portable Appliance (PAT) Tested annually in accordance with the Health & Safety Executive, Electricity at Work Act 1989. A copy of our current test report is available on request.
Can I speak/meet with you before my function?
Yes of course we are always happy to speak to you at any stage you wish, we can do this in a variety of ways. We can speak on the phone, email, or if preferred we are happy to meet up at a convenient time and place to have a face to face conversation, please just let us know how you would.
How do I pay?
We are happy to accept the following payment terms, Cash, Bank Transfer (3 Days Prior To Date).
Are there any other requirements you need for the function?
We will require 2 x 13amp electrical sockets (mains supply) within 10 metres of the equipment setup location.We would also ask if there is any parking restrictions at your venue as we use large vans to transport our equipment this can sometimes cause issues with loading and unloading.
If you have any other questions after reading through our FAQs please don't hesitate to get in touch we will be happy to help and answer and questions you may still have.